With those initial ideas in mind, we started speaking to people; people inside the system or related to it. So that included quite a few phone calls along with a couple of more visits; to GNLU, to the High Court, and more.
So as we had already mentioned previously, our ideas so far were from inside the system, incremental mostly with the aid of technology, and then from the outside to assist the litigant, like the call centre idea. Now the funny part was that while on one hand, we were told that for reasons like the subjectivity of legal advice and the liability that would follow it, a call centre would not work, on the other we discovered that there was already a legal helpline in Gujarat under their Legal Services Authority of the State.
Above is, in short, how the Gujarat legal helpline functions from their office in Shahibagh, Ahmedabad. It runs along with the Legal aid and ADR, so together it can assist the litigant in a variety of ways.
So then we thought we could take the rough model of Gujarat and alter and improve it to fit another state with problems on a much higher level.
But then, one fine night, it dawned upon us...
No comments:
Post a Comment